Pricing

Choose the plan that fits your growth stage. All plans include our deterministic scoring engine and explainable NBA recommendations.

Builder

Free

Perfect for early-stage products

Up to 10,000 events/month
5 cognitive metrics (DFI, DOI, TH, ER, CLI)
Basic NBA recommendations
Community support
7-day data retention
API access with 100 requests/hour rate limit

Ideal for: Startups validating product-market fit, developers testing integration

Limitations:

• Limited to 1 user account

• No custom metric definitions

• Standard explainability templates only

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Most Popular

Growth

$499/month

Volume-Based Pricing — For scaling teams

Everything in Builder, plus:
Unlimited events
Advanced SLAs (99.5% uptime guarantee)
Real-time webhooks for instant alerts
Golden session replay analysis
90-day data retention
Priority email support (24-hour response)
Up to 5 user accounts
Custom cognitive metric thresholds
A/B testing framework for "Try Experiment" recommendations

Ideal for: Growth-stage companies with >1K users/week, teams measuring ROI on interventions

Volume Tiers:

Up to 100K events/month: $499

Up to 500K events/month: $1,299

Up to 2M events/month: $3,499

Custom pricing for higher volumes

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Enterprise

Custom

For compliance-first organizations

Everything in Growth, plus:
Dedicated tenant (single-tenant deployment)
Custom data retention policies (up to 2 years)
Private deployment options (on-prem or VPC)
Advanced security: SSO (SAML 2.0), audit logs, RBAC
Dedicated customer success manager
SLA: 99.9% uptime with financial penalties
Unlimited user accounts
Custom integrations (Slack, Salesforce, HubSpot)
Quarterly business reviews
White-glove onboarding (technical training included)
Cognitive Audit Service (managed analysis)

Ideal for: Enterprise teams in regulated industries (Fintech, Healthtech), companies with strict compliance requirements

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Add-Ons (All Plans)

Cognitive Audit Service

$2,500/month

Monthly managed analysis reports with expert cognitive science validation. Includes human-in-the-loop behavioral audits, custom intervention recommendations, quarterly strategy sessions, and dedicated analyst review.

Advanced Analytics Package

$500/month

Custom dashboards, advanced cohort analysis, retention forecasting models, and churn prediction scoring.

Frequently Asked Questions

Can I switch plans?
Yes, upgrade or downgrade anytime. Changes take effect on your next billing cycle.
What payment methods do you accept?
Credit card, ACH transfer (Enterprise only), annual invoicing (Enterprise only).
Is there a contract commitment?
Builder is free forever. Growth is month-to-month. Enterprise typically requires annual commitment.
What happens if I exceed my event limit?
We'll notify you at 80% usage. Overages are billed at $0.005/event. You can upgrade anytime to avoid overage fees.
Do you offer discounts?
Annual prepayment: 20% discount on Growth/Enterprise. Nonprofits: Contact sales for special pricing.

Need Help Choosing?

Our team will help you find the right plan for your use case.

Contact Sales