Next-Best-Action Engine

Prescriptive Actions, Not Just Predictions

DiCorner's NBA engine translates behavioral scores into specific, prioritized actions your team can execute immediately, with full audit trails.

How It Works

From behavioral scores to concrete actions in three steps.

1

Score Analysis

The engine reads cognitive scores across all engagement, friction, momentum, and intent to understand the user's current state.

2

Rule Matching

Deterministic rules match score patterns to action templates. Every recommendation traces back to a specific rule and threshold.

3

Action Dispatch

Prioritized actions are delivered via API with confidence levels, urgency flags, and full explanations for why each action was recommended.

Key Capabilities

No-Code Rule Builder

Configure action rules through a visual interface. Set thresholds, define conditions, and map actions — no engineering required.

Priority & Conflict Resolution

When multiple actions qualify, the engine applies priority rules and conflict resolution to deliver the single best action per user.

Circuit Breakers

Built-in safeguards prevent action fatigue. Rate limits, cooldown periods, and escalation thresholds protect the user experience.

Multi-Channel Delivery

Actions can trigger in-app messages, emails, webhooks, or CRM updates. Each channel has its own throttling and delivery rules.

Use Cases

Onboarding Optimization

Guide new users through critical activation steps with contextual nudges based on their real-time behavioral state.

  • Step-by-step guidance triggers
  • Friction point interventions
  • Activation milestone tracking

Retention Campaigns

Automatically trigger re-engagement actions when momentum scores drop below thresholds you define.

  • Automated re-engagement flows
  • Personalized offer triggers
  • Win-back campaign rules

Upsell & Expansion

Identify power users ready for expansion and trigger the right offer at the right moment.

  • Usage pattern detection
  • Feature adoption signals
  • Upgrade timing optimization

Why DiCorner

Built for compliance-first teams who need deterministic, explainable intelligence. Unlike black-box analytics, every DiCorner output includes psychological justification, confidence bounds, and expected impact estimates.

Deterministic & Auditable

Every score, recommendation, and model decision includes a complete audit trail. Compliance teams can trace any decision back to specific behavioral events.

Prove Value in Days

Golden session replay methodology delivers insights in days, not the 30-90 days traditional analytics require for cohort maturity.

Human-Validated

90% predictive alignment verified by 2M+ cognitive science researchers. Not just statistical correlation, real human cognition validation.

Ready to Move From Insights to Actions?

See how the NBA engine turns behavioral scores into revenue-driving actions for your team.